Questions, Answered Plainly

Indotek Digital Nusantara is an AI and IT services company based in Jakarta, Indonesia. We build AI systems and agents, design and engineer web and mobile products, modernise legacy enterprise systems, build cloud and data platforms, and integrate systems through APIs.

Our office is at Menara Caraka, Mega Kuningan, South Jakarta, Indonesia. We work in English and Bahasa Indonesia.

Solutions that are live and can be opened today: PintarPos, a point-of-sale platform for Indonesian small businesses; the website and ordering app for Tikka N Talk, a restaurant in Jakarta; and the technology platform behind Rupeequik, a credit marketplace in India.

Both. Ready-made solutions include a point of sale (PintarPos), a restaurant website and ordering app, and a financial product marketplace platform. Where no packaged solution fits, we build to order. The Products page lists what is ready for each industry.

Banking and financial services, insurance, capital markets, retail and commerce, food and beverage, real estate, small and medium enterprises, and professional services.

Global IT services firms are built for very large, multi-country programmes. Indotek is an emerging, focused company in Jakarta: we take on defined products and systems, build them end to end, and show working software early. If your programme needs hundreds of people across several countries, a global firm is the better choice, and we will say so.

Both. PintarPos and the restaurant website and app are made for small businesses. Our enterprise capabilities, such as legacy modernisation, API enablement and data platforms, are aimed at banks, insurers and other large organisations.

Generative AI applications, AI assistants and copilots, AI agents, intelligent search over company knowledge, document intelligence, recommendation systems, workflow automation and predictive analytics. Every AI feature we build is evaluated before it is scaled, and people stay in control of what agents are allowed to do.

Yes, this is one of our capabilities: system discovery and code analysis, COBOL modernisation, exposing core functions as APIs, database modernisation, and progressive replacement one bounded slice at a time, so the business keeps running throughout.

No. Indotek is a technology company. It does not provide banking, lending, insurance, investment or any other regulated financial service, and it does not give financial advice. Where we build technology for financial businesses, the licensed institutions provide the regulated services.

With a conversation about the problem, the constraints and what success would look like. From there the work moves through six stages: discover, design, engineer, integrate, add intelligence where it is shown to help, and operate.